The All-New Fortuna Dynamics Furniture Retail Management System The Castle Furniture Retail Solution is a single product powered by Microsoft Dynamics NAV, offering complete integration with Microsoft Office, including Word, Excel and Outlook.

SHOWROOMS

• Sets up special campaign pricing with start and finish dates. These can be preloaded onto the system in bulk from Microsoft Excel.
• Provides campaign monitoring and helps you to manage & audit pricing to comply with Trading Standards regulations for promotions.
• Easy to use and provides high quality documentation including letters, confirmations Purchase Orders and pricing tickets.
• Integrates data into Ticketwriter.
• Manages Sales commission reporting.
• Access rights and views of the system tailored to each role, ie Sales, Admin, Management etc.
• Each Sales team member can have their own pre-determined flexibility with pricing and Manager authorisation of orders meeting pre-determined criteria.
• Can instantly add variants and options when placing customer orders to build the specification and sales price on the printed Order Confirmation.

WAREHOUSE

• Shows stock availability and assigns stock to a sale.
• Goods are labelled at point of delivery from manufacturer with barcodes for ease of tracking through Warehouse.
• When goods come in they can be barcoded and address labelled with the end customer’s details.
• Route planning and Van loading are efficiently managed, with the Route Manifest and Delivery Documentation being automatically created.
• Stocktaking becomes easy as goods can be scanned from a distance.
• Automatic scheduling of delivery routes enables greater confidence in delivery times and happier customers.
• Able to send delivery notices and notification of delays via email and SMS text message.
• Pre-payment prior to shipping is completely managed.

MANUFACTURER

• PO to Manufacturer can be automatically raised and sent to Manufacturer when the Sale is completed.
• Invoicing and Payments are managed electronically.
• System emails to Manufacturers and Customers are sent from employees’ email addresses for improved communication and accountability.

CUSTOMER

• Pre-populates Credit & Finance Forms.
• Captures customer data including sales history including guarantee expiry.
• Paperclip feature retains floorplans and layouts for each customer, including dimensions - so no need to re-measure.
• Proof of delivery automatically attached with delivery notes.
• Returned Items are managed through the system with a Returns Form.
• Word document templates for every situation.